ActiveOps (LSE:AOM) delivered a year of strong growth for the 12 months ended 31 March 2026, with annual recurring revenue (ARR) climbing 46% to £41.5 million and total revenue increasing 48% to £45.0 million. The performance was driven by continued organic momentum alongside the contribution from the acquisition of Enlighten.
Software and subscription revenue rose 42% during the year, while training and implementation income almost doubled as approximately 15,000 new users joined the company’s platform. Net revenue retention reached 119%, highlighting continued customer expansion, although exceptional costs related to the Enlighten acquisition resulted in a statutory post-tax loss despite adjusted EBITDA increasing by 72%.
Enlighten integration broadens international presence
The acquisition of Enlighten has significantly strengthened ActiveOps’ presence across North America and the Asia-Pacific region while expanding its expertise in organisational transformation and workforce optimisation.
The enlarged business is positioned to benefit from growing enterprise demand for AI-powered decision intelligence as organisations increasingly shift beyond process automation towards autonomous AI agents. Management believes the broader product offering and international footprint provide a stronger platform for long-term growth.
Investment plans support medium-term ambitions
Supported by strong cash generation, ActiveOps ended the financial year with £23.8 million in cash, further strengthened by proceeds from the sale of its WorkiQ trademarks.
The company plans to continue investing in sales resources, platform development and customer success initiatives as it works towards its medium-term objective of reaching £100 million in annual recurring revenue. ActiveOps also aims to expand its role in helping enterprises transform large-scale operational performance through AI-enabled workforce optimisation.
While the company continues to benefit from strong financial momentum and positive corporate developments, investors may remain mindful of elevated valuation levels and more cautious technical indicators. The absence of earnings call commentary also limits additional insight into management’s near-term outlook.
More about ActiveOps plc
ActiveOps plc is a UK-based Software-as-a-Service (SaaS) company that develops AI-powered decision intelligence solutions for large service organisations. Its technology helps businesses improve workforce planning, operational productivity and service delivery by providing data-driven insights into day-to-day operations.
Built on more than 20 years of operational data and a proprietary methodology, the company’s platform serves major organisations across banking, insurance, healthcare administration and business process outsourcing. ActiveOps has an international presence spanning the UK, North America, Asia-Pacific and Africa, supporting enterprise customers seeking to improve operational efficiency through intelligent workforce management.
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