Netcall (LSE:NET) is expected to report a strong performance for FY26, with revenue rising 20% to £57.7 million and adjusted EBITDA increasing 23% to £12.1 million, in line with market expectations. The group’s results were supported by continued organic expansion, increasing subscription revenue and operating leverage, while total annual contract value (ACV) grew 27%, strengthening its recurring revenue profile.
Cloud ACV increased 37% to £46.3 million during the year, while revenue from AI-related products almost tripled as customers increasingly moved from pilot programmes to live deployment across business workflows. The integration of Jadu has also progressed well, generating close to £1 million in cost synergies and creating additional cross-selling opportunities. Netcall ended the year with net cash of £21 million, strong cash generation and a record sales pipeline for FY27, supported by growing demand for cloud automation and AI solutions.
The company continues to invest in its Liberty platform while pursuing selective acquisitions to expand its portfolio of higher-margin, subscription-based software services. This strategy further strengthens Netcall’s position in the enterprise automation and customer engagement software market and supports its long-term growth ambitions.
Management said the expanding sales pipeline and broader AI capabilities provide confidence in future trading. The combination of recurring revenue growth, a strong balance sheet and rising customer adoption leaves the company well positioned to benefit from increasing enterprise investment in cloud-based automation and artificial intelligence technologies.
Netcall’s outlook remains underpinned by strong revenue growth, healthy margins and a robust financial position with minimal leverage. However, slowing growth in net income and free cash flow presents a potential headwind. Technical indicators continue to point to positive momentum, although the shares appear significantly overbought, while the company’s relatively high valuation and modest dividend yield may temper investor enthusiasm.
About Netcall
Netcall is a UK-based enterprise software company that provides automation and customer engagement solutions through its AI-powered Liberty platform. The business helps around 700 organisations across sectors including healthcare, government and financial services digitise processes and improve customer interactions, with many NHS Acute Health Trusts and UK local authorities among its clients.
The Liberty platform supports business-critical operations for organisations including Legal & General, Baloise and Santander. Netcall generates the majority of its revenue through subscription-based software, with growing cloud annual contract value providing recurring income and improved revenue visibility.
Listed on AIM under the ticker NET, the company continues to expand its artificial intelligence and digital experience capabilities through targeted acquisitions. By combining workflow automation with customer engagement tools in a single platform, Netcall aims to simplify business operations while strengthening its position in the growing markets for cloud software and AI-enabled enterprise solutions.
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